Which Terminal Is Air India at Gatwick Airport? (LGW)

Air India operates from the South Terminal at London Gatwick Airport LGW. Passengers flying with the airline should go to the South Terminal for check-in and departures. The terminal provides access to check-in counters, baggage drop, security screening, shops, restaurants, and other airport services.

Air India passengers can use the South Terminal’s facilities before their journey. Check your booking confirmation and the latest airport information before travelling to confirm your flight time, check-in arrangements, and terminal details.

Air India Gatwick: Essential Airport Information

Airport Information	Details
Airline Name	Air India
Airline Code	AI
Airport Name	London Gatwick Airport
Airport Code	LGW
Departure Terminal	South Terminal
Check-In Location	South Terminal Departure Area
Arrivals Terminal	Confirm using your flight details
Baggage Allowance	Depends on ticket type and route
Check-In Facilities	Check-in counters, self-service kiosks, and baggage drop
Passenger Services	Shops, restaurants, lounges, Wi-Fi, and assistance services
Flight Information	Check Air India and Gatwick airport updates

Check-In and Departure Information

Travel Stage	Important Details
Before travelling	Confirm your flight time and South Terminal
Online check-in	Check availability for your booking
Airport check-in	Follow the screens to locate Air India counters
Baggage drop	Confirm your ticket’s baggage allowance
Security screening	Follow the South Terminal security signs
Boarding gate	Check airport screens for gate information
Boarding	Reach the gate by the time stated by the airline

Finding the Air India Check-In Counters

Air India check-in counters are located in the departure area of Gatwick’s South Terminal. After entering the terminal, follow the flight information screens to find the correct counter and check-in instructions.

Passengers can also check whether self-service kiosks and self-baggage drop facilities are available for their journey. Complete online check-in where eligible and keep your passport, booking confirmation, and other required travel documents ready.

Check-in opening and closing times depend on the flight. Follow the timings provided by Air India and allow enough time for baggage drop and security screening.

Departures: Important Things to Know

After completing check-in and baggage drop, proceed to security screening. Keep your boarding pass and travel documents accessible, and follow the airport instructions during the screening process.

Once through security, check the departure screens for your boarding gate and flight updates. Gate assignments may change, so monitor the displays and airline notifications until boarding begins.

Arrivals at Gatwick Airport

Passengers arriving with Air India should confirm their flight’s arrival terminal through their booking and Gatwick’s live arrival information. After leaving the aircraft, follow the airport signs towards passport control, baggage reclaim, and the arrivals exit, where applicable.

If you have checked luggage, use the baggage information screens to identify the correct carousel. For missing or damaged baggage, contact Air India’s baggage service before leaving the airport.

Air India Baggage Allowance

Air India’s baggage allowance depends on the route, cabin class, fare conditions, and ticket type. Check your booking before packing to understand the permitted number, size, and weight of your bags.

Cabin baggage

Review the cabin baggage allowance for your ticket and make sure your hand luggage meets the airline’s size and weight requirements. Keep important documents, valuables, and essential items accessible during the journey.

Checked baggage

Confirm whether checked baggage is included in your fare and check the applicable weight limits. Additional baggage may involve extra charges, so review Air India’s current baggage rules before arriving at Gatwick.

Special baggage

Passengers travelling with sports equipment, musical instruments, or other unusual items should check the airline’s special baggage requirements in advance. Some items may need additional arrangements or payment.

Special Assistance at Gatwick

Air India passengers who require mobility assistance or other accessibility support can request help through the airline and Gatwick Airport. Assistance points are available around the South Terminal, including near the security area.

It is advisable to arrange assistance before travelling so airport staff can prepare the appropriate support for check-in, security, boarding, and arrival.

Getting to Gatwick South Terminal

Gatwick Airport is accessible by train, bus, coach, taxi, and private car. The railway station is connected to the South Terminal, making it convenient for passengers arriving by train. If travelling by road, check the airport’s South Terminal drop-off and parking arrangements before setting off.

Shops, Restaurants, and Passenger Facilities

The South Terminal offers a range of facilities for passengers waiting for their flights. Travellers can find food and drink outlets, retail shops, duty-free shopping, lounges, free Wi-Fi, currency exchange, and other useful services.

Passengers who want a quieter waiting area can check lounge availability and entry conditions. Access may depend on membership, ticket eligibility, advance booking, or payment.

Tips for a Smooth Air India Journey

• Confirm the South Terminal: Check your booking and Gatwick’s terminal information before leaving.
• Review check-in times: Follow Air India’s instructions for your specific flight.
• Complete online check-in: Use this option where available.
• Check baggage rules: Confirm cabin and checked baggage limits before packing.
• Keep documents ready: Carry your passport, boarding pass, and required travel documents.
• Arrange assistance early: Request accessibility support in advance if needed.
• Allow enough time: Plan for transport, check-in, baggage drop, and security.
• Monitor flight updates: Check airport screens for gate and schedule changes.

Final Thoughts

Air India uses the South Terminal at London Gatwick Airport LGW. Its check-in counters are located in the South Terminal departure area, where passengers can also access baggage drop and other airport services. Before travelling, confirm your flight details, baggage allowance, and check-in deadlines to help make your airport experience smoother.

Frequently Asked Questions